IT System Administrator

Boston, MA

The System Administrator is responsible for the day-to-day operation of NACA’s computer networks. He/she organize, supervise, and oversee installation and support of NACA’s computer systems, including local area networks (LANs); wide area networks (WANs), network segments, intranets, and other data communication systems.

Other responsibilities include: the technical planning, implementation, maintenance, and recovery procedures for mission critical enterprise systems. System Administrators serve as the primary technical expert in the area of administration of complex network operating systems. System Administrators are responsible for the installation, configuration, administration, monitoring, and security of NACA’s servers and related components thereby achieving a high degree of performance and reliability of essential business applications.

Send a cover letter, describing your interest and qualifications, and your resume (in Word format) to [email protected].

To follow-up and for inquiries regarding this position, contact NACA’s HR Department at [email protected] or call 617-250-6222 ext. 1221.

Position Responsibilities

  • Ensures the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the server and virtual environment.
  • Manages, maintains, and supports, the VMware vSphere infrastructure hosting the server environment.
  • Plans and implements server upgrades, maintenance fixes, and vendor-supplied patches.
  • Performs file system configuration and management; defines and performs server backups and recovery procedures.
  • Monitors and tests system security logging and provides performance statistics and reports.
  • Recommends and executes modifications to the server environment in order to improve efficiency, reliability, and performance.
  • Identifies, troubleshoots, and resolves hardware and software problems on servers and workstations.
  • Escalates business impacting incidents as necessary.
  • Coordinates and collaborates with various departments using business management applications and database administration functions to ensure availability, reliability, scalability, and security of corporate data.
  • Creates, maintains, and manages Microsoft Active Directory user accounts.
  • Installs, modifies, and maintains system and application software on server computer systems.
  • Establishes guidelines and methods for the installation and management of network operating systems, disk arrays, Cisco switches, Cisco routers, tape libraries and other components.
  • Ensures high availability and acceptable levels of performance of mission critical network resources.
  • Participates in the installation, upgrade, diagnostics and repair of structured cabling.
  • Develops procedures, programs, and documentation for backup and restoration of server operating systems and server-based applications.
  • Develops and maintains training materials and server documentation.
  • Manages the data center and network host systems including hardware, software, and equipment.
  • Assists in overseeing the security, integrity, and safety of server and network systems.
  • Contributes to data center standards, development, and enforcement.
  • Stays current with technological developments in systems administration applications and recommends ways for NACA to take advantage of new technologies.
  • Perform on-call responsibilities for support of critical infrastructure as required.
  • Positions in this classification may perform all or some of the responsibilities above, and other related duties as assigned.

Job Qualifications

  • High School Diploma or equivalent
  • Associate degree in Computer Science or related discipline; or equivalent experience and/or Certifications.
  • 3-5 years of equivalent work experience in the IT area
  • Relevant experience may substitute for the degree requirement on a year for year basis. Five years’ work experience in complex systems design, programming and systems software and support.
  • Excellent verbal and written communications skills are required, including a calm courteous professional demeanor.
  • Knowledge of: operating systems, current equipment and technologies in use, enterprise backup and recovery procedures, and system performance monitoring tools; effective project management techniques, principles, and practices.
  • Ability to: Plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures; communicate technical/complex information both verbally and in writing; establish and maintain cooperation, understanding, trust and credibility; perform multiple tasks concurrently and respond to emergency situations effectively.
  • Supervisory and management skills are a plus.

NACA seeks leaders with a positive and open attitude, a strong work ethic and relentless commitment to success with attention to detail. Refer to Core Competencies & Skills for details.



Headquarters – Boston Massachusetts

Time Demands

The System Administrator must be able to meet the demands of the job that consists of 50+ hours a week.


The salary range is $65,000 – $85,000+ based on experience, skills, degrees and certifications.


Comprehensive package: single/family health, vision, dental, 401(k) and more.




To follow-up and for inquiries regarding this and other positions contact NACA’s HR Department at [email protected] or call 617-250-6222 ext. 1221.

NACA is an equal opportunity employer and provides second chance opportunities. Minorities and bilingual people, particularly those who speak Spanish, are strongly encouraged to apply.

Job Description PDF

This job description is solely for descriptive purposes and does not constitute a contract for employment.